Changing Your Dialup Access Phone Number
If you are already set up for JTAN or LineX and want to change to the
new phone numbers, follow the steps below.
We apologize if these instructions aren't exact enough for your
operating system. We especially apologize if they don't work! You
might try the automatic
setup program for Windows. That can usually straighten most
configurations out. Alternatively, you could contact the company that
sold you your PC or operating system. Yes, we understand that they
don't answer their phone and have no interest is helping you with
problems that their product might have.
- Pick a Phone Number for your use. On the dialup access page
you will find an index of phone numbers listed by state. Find a number
near to you. Check with your local phone company to be sure that the
number is a free call for you. Be alert for numbers in unfamiliar area
codes that may actually be local calls.
- Change the phone number used for access in your PC configuration.
How you do this depends on your Operating System. Under many MS Windows
versions this can be done by clicking "My Computer" and then "Dialup
Networking". Then right-click on the icon for your dialup connection.
Select "Properties" or "Edit Entry" to get a dialog for changing the
- Be sure your name servers are assigned automatically. In the same
panel you use for setting the phone number above, you should find server
or TCP/IP settings. Be sure that "Name servers" or "DNS Servers" are
assigned automatically, and there are no specific IP addresses listed
for DNS servers. If there are actual IP addresses listed under name
servers on your PC, delete them and be sure that "Name Servers assigned
automatically" is checked. You might also need right-click on "Network
Neighborhood" and visit the properties page. Then under TCP/IP->Dialup
Adapter again choose properties. Under the DNS page, choose "Disable
DNS". Again, the goal is to get your name servers assigned
- Original JTAN dialup users should be sure that their username for
dialup purposes contains the "@linex.com" realm suffix. For example, if
you are an original JTAN user and your dialup login name was "juliat"
then you new dialup login username is "firstname.lastname@example.org". This has
nothing to do with email! Your email remains "email@example.com" if that's
what it was. You only need to add the "@linex.com" realm suffix in one
place -- your dialup login username. LineX users should already have the
"@linex.com" realm suffix on their usernames. If they don't, they need
to add it too.
We, on the other hand, do answer our phone and sometimes can
render useful advice concerning the products of other companies.
Please, if you have any trouble reconfiguring to use the new JTAN/LineX
numbers, simply contact us for assistance.