We are simply being honest. If you think about our policy rules, they are all quite reasonable, but sometimes they sound a little scary in the legal-speak way they are written in the fine print. Our lawyer makes us write that way.
But really, our detailed policy fineprint is a good thing. Other providers may lie to you and tell you that you can do anything you want, but then dump you, or worse, unexpectedly and for no reason. We aren't like that. Our fineprint document spells out the rules we all have to live by, both JTAN itself, and you as our customers. If we all follow the rules, everybody is happy.